CVS Pharmacy has reached a settlement with federal prosecutors to ensure the company’s online vaccination program portal remains fully accessible to people with disabilities, officials said Monday.

The U.S. Attorney’s Office in Rhode Island said the company, which operates nearly 10,000 retail pharmacies across the country, violated the Americans with Disabilities Act by using screen reader software designed for the visually impaired and those using a mouse Difficult people.

For example, a federal investigation found that the types of vaccine appointments offered, including COVID-19, flu and pneumonia, were not read aloud to screen reader users, prosecutors said.

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In addition, on the page where users can schedule appointments, screen reader users are told that all available times are checked, prosecutors said, even if the user didn’t make a selection.

In addition, prosecutors said, people who use the Tab key instead of a mouse to navigate the site cannot navigate insurance information requests.

“While web accessibility is always important, when it comes to critical health services like COVID-19 vaccinations, make sure everyone— Whether you have a disability or not – access to information and care is critical.” . “The office is committed to vigorously enforcing the ADA to remove unnecessary barriers to life-saving care.”

CVS did not admit wrongdoing in the agreement.

Woonsocket-based CVS Pharmacy, a division of CVS Health, has agreed to ensure that its vaccination program portal complies with industry guidelines to allow users with disabilities to access online information, and to regularly test the site and quickly resolve any issues that arise.

“We are committed to supporting the health of our community, which includes making the COVID-19 vaccine accessible to all eligible patients,” CVS Pharmacy said in a statement. “Our digital scheduling tool is frequently updated and enhanced to provide users with A fair and optimal experience, and we work hard to ensure it continues to provide a seamless experience for people with disabilities and addresses any accessibility issues that may arise.”