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In this series, Healthcare Design Leading healthcare design professionals, companies and owners were asked to tell us what caught their attention and shared some thoughts on the topic.
Asma Sanaee is a medical planner and works with E4H Architecture Co-chair of the American Institute of Architects/School of Architecture’s Health Research Initiative Committee. Here, she shares her thoughts on design flexibility, medical center models, and using design to support patient and clinician collaboration.
- Designed for efficiency
In an ever-changing healthcare environment, a modular layout designed for flexibility facilitates efficient workflow. Flexibility is critical for healthcare systems to maximize real estate within a limited footprint. For example, many clinics have a modular layout with a central pod where caregivers share the space and exam rooms radiate out from the pod. This layout offers many opportunities for future expansion, efficient operations and multipurpose space. Efficient layouts and operations will support caregivers to work intelligently with shorter travel distances from private offices and take the breaks they need to minimize medical errors.
- suitable clinic
Having a proper plan right from the start of a project is a crucial step. One tool to achieve this is a benchmarking process to measure an organization’s performance against best practice in other countries. This systematic approach helps organizations identify areas of achievement to optimize successful outcomes and understand and set expectations during the design process.
- pull pipe service
As more healthcare organizations focus on population health, we are seeing some clients looking to expand their primary care, subspecialty and mental health services. Concentrating these services in strategic locations will be key to enhancing community health and well-being and promoting convenience, prevention and follow-up care. One option to support this is the medical center model, which includes comprehensive prevention programs such as primary care, imaging services, physical rehabilitation, and mental health services. The solution brings together resources and clinical expertise to provide a seamless journey for patients while helping to deliver affordable, high-quality care.
- meaningful built environment
A well-designed built environment can promote a patient-centred experience that leads to positive health outcomes. Today, patients expect to be equal partners with caregivers and clinicians, while patients and families are active participants in their treatment plans. Therefore, the built environment should promote doctor-patient-family collaboration, face-to-face interaction, and improve the quality of care. Exam room design, for example, can encourage communication by providing patients and clinicians with the opportunity to view the same computer screen and by providing furniture that is suitable for family members.
- Artificial Intelligence (AI) Touchpoints
Technological developments will impact the patient experience at various touchpoints, remote or in-person. For example, implementing self-check-in via ID, fingerprint or facial recognition could eliminate the need for large waiting areas that could spread disease. AI-enabled programs, such as chat boxes that create online conversations through text, can be used to create personalized journeys before, during and after treatment, including helping monitor a patient’s health, scheduling appointments and educating patients.
Want to share your top 5?Contact Editor-in-Chief Tracey Walker at [email protected] Submit instructions.
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